
Dr. Tiffany Delacruz, DVM • Chief Executive Officer, RexVet • 2026-07-09 • 8 min read
Banfield Alternative — Online Vet in Florida, New York & Virginia (No Contract, No Monthly Fee)
Leaving Banfield? RexVet is pay-per-visit online vet care in FL, NY and VA — $64.99 a video visit, licensed DVMs, no contract, no monthly fee.
Medically reviewed by Dr. Tiffany Delacruz, DVM
Why families switch from Banfield's annual plan to per-visit care
- No contract lock-in — Pay for the visits you actually use rather than a fixed monthly bill
- Faster access — Same-day video appointments common; no need to drive to a Banfield inside a PetSmart
- Moved to a new city — Banfield locations vary; per-visit care travels with you (RexVet available in FL, NY, VA)
- Simpler math — Know exactly what each visit costs before booking
- Prescription-only visits — If you're requesting an Apoquel or Simparica Trio refill, a video visit is often faster than an in-person exam where state rules allow
Side-by-side — RexVet vs Banfield Optimum Wellness Plan
- Structure — Banfield: 12-month contract. RexVet: pay per visit, no contract
- Cost — Banfield: ~$30-60/month depending on plan ($360-$720/year). RexVet: $64.99 per visit
- Delivery — Banfield: in-clinic (locations inside PetSmart stores). RexVet: online video visit from home or work
- Same-day availability — Banfield: depends on local clinic. RexVet: most weekdays yes
- Vaccinations — Banfield: included in plan. RexVet: not available — telehealth cannot administer vaccines
- Dental cleaning — Banfield: partially included (varies by plan). RexVet: not available — dental cleanings require anesthesia and in-person care
- Prescription refills — Banfield: in-clinic exam required. RexVet: refill requests by video visit (where state rules allow)
- Cancellation — Banfield: phone or written notice; early-termination balance may apply. RexVet: no cancellation needed; just stop booking
- Licensed in — Banfield: nationwide clinic footprint. RexVet: Florida, New York, Virginia only
When RexVet is a good replacement for Banfield
- Refill requests (where state rules allow) — Apoquel, Simparica Trio, NexGard, Bravecto, Heartgard Plus, Interceptor Plus, Revolution Plus (cats)
- Anxiety medication (where state rules allow) — Trazodone and Prozac are human-labeled drugs, so a veterinarian needs to examine your pet in person before prescribing them. Gabapentin is a human-labeled drug, and a controlled substance in Virginia, so a veterinarian needs to examine your pet in person before prescribing it.
- GI upset — Vomiting or diarrhea evaluation; Cerenia oral, bland-diet guidance
- Ear + skin flare-ups — Otic drops, topical antifungals, oral antibiotics for confirmed skin infection
- Post-diagnosis questions — You already have a diagnosis; you just need a follow-up to adjust dose or check progress
- Second opinion — Reviewing a treatment plan from another vet
When you still need an in-person vet
- Annual wellness physical exam (feels the abdomen, listens to heart, checks weight, does a fecal)
- Vaccinations (rabies, DHPP, distemper, FVRCP, feline leukemia, Bordetella, Lyme)
- Dental cleaning under anesthesia
- X-rays, ultrasound, biopsy
- Suspected fracture, respiratory distress, bloat, hit-by-car, seizure, collapse, poisoning — go to a physical ER
- Anything requiring injections (Cytopoint, Adequan, Convenia) — cannot be given by video
Common Banfield-to-RexVet transition scenarios
- "My dog just needs an Apoquel refill." — Book a $64.99 video visit for a refill request where state rules allow. In FL/NY/VA.
- "My cat has diarrhea, is it worth the drive?" — Book a $64.99 video visit for triage; if it's more serious we refer you to in-person.
- "I moved and my Banfield location closed." — If you're now in FL/NY/VA, we can review refill requests after a video visit with records forwarded, where state rules allow.
- "July 4 is coming and my dog panics." — Book a $64.99 video visit. Trazodone is a human-labeled drug, so a veterinarian needs to examine your pet in person before prescribing it.
About Dr. Tiffany Delacruz — Chief Executive Officer
RexVet video visits are led by Dr. Tiffany Delacruz, DVM, and our team of licensed DVMs. Dr. Tiffany is licensed to practice veterinary medicine in Florida, New York, and Virginia. RexVet has served thousands of pet parents across FL, NY, and VA.
How to book
- 1. Visit rexvet.org and click Book Appointment
- 2. Choose a time slot ($64.99 flat rate)
- 3. Complete a short 5-question health history
- 4. Meet a licensed FL/NY/VA DVM by video (10-20 minutes average)
- 5. Prescription sent to your chosen pharmacy when the veterinarian prescribes — Chewy, CVS, Walgreens, or a local independent
Emergency signals
When to contact a veterinarian
- For emergencies — bloat, hit-by-car, respiratory distress, seizure, collapse, poisoning — go to a physical ER immediately
- For anything requiring injections (Cytopoint, Adequan, Convenia) — book with a local in-person vet
- For suspected toxin exposure — call ASPCA Poison Control 888-426-4435 first
Frequently asked questions
Is RexVet cheaper than Banfield?
Depends on how much care your pet needs. Banfield's Optimum Wellness Plan is a fixed $30-60/month for a bundle of exams + vaccines + preventive services. RexVet is $64.99 per video visit as needed. If your pet only needs 2-3 telehealth visits per year (refill requests where state rules allow, seasonal allergies), RexVet is dramatically cheaper. If your pet needs annual dental cleaning and multiple in-person services, Banfield's bundled pricing may be cheaper for those services.
Can RexVet do a full physical exam like Banfield?
No. Video visits cannot palpate an abdomen, listen to a heart with a stethoscope, or weigh your pet. For an annual physical exam, you still need an in-person vet. Many pet parents pair RexVet (for refill requests where state rules allow, and triage) with one annual visit at a local traditional vet (for the physical + vaccines).
Can RexVet give vaccinations?
No — vaccinations must be administered in person. RexVet is for consultation, prescription, and follow-up care only. You'll still need a local vet or vaccination clinic for shots.
Is RexVet a wellness plan?
No. RexVet is pay-per-visit veterinary telehealth. There is no monthly subscription, no annual contract, no membership fee. You pay $64.99 only when you book a visit.
Do you take pet insurance?
Most pet insurance providers reimburse RexVet visits — Trupanion, Nationwide, Embrace, ASPCA, Pets Best, MetLife. You pay $64.99 by credit card at booking; submit for reimbursement afterward. HSA and FSA cards accepted.
What states can RexVet serve?
Florida, New York, and Virginia. Our licensed DVMs can only prescribe for pets whose owners are physically located in FL, NY, or VA at the time of the video visit. Additional states are on our roadmap.
Is RexVet affiliated with Banfield?
No. RexVet (Rex Vets Inc.) is an independent 501(c)(3) non-profit veterinary telehealth service. No affiliation, endorsement, or partnership with Banfield Pet Hospital, Mars Inc., or PetSmart.
Continue reading
- How to cancel your Banfield Optimum Wellness Plan →
- Why people leave Banfield wellness plans →
- Online Vet Florida — state landing page →
- Online Vet New York — state landing page →
- Online Vet Virginia — state landing page →
- Online Vet South Florida →
- Online Vet NYC all boroughs →
- Online Vet Northern Virginia + DC metro →
- How online vet visits work →
- Book a $64.99 video vet visit →
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About the author

Dr. Tiffany Delacruz, DVM
Chief Executive Officer, RexVet
Licensed veterinarian and CEO of RexVet (Rex Vets Inc.). Practicing across Florida, New York, and Virginia via licensed telehealth. Reviews every clinical article on RexVet before publication.