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Emergencies

Pet emergencies — what to do right now

Every emergency situation has a clinical right answer. Below are vet-authored guides for the most common emergencies pet parents encounter — toxic foods, heatstroke, poisoning, anxiety events. Above each guide: the phone numbers to call right now if something is happening.

Call right now if it's an emergency

Emergency response guides

When a telehealth visit is the right call (and when it is not)

✓ Telehealth is appropriate for

  • Borderline cases (small ingestion of a low-risk substance)
  • Post-emergency follow-up care
  • Chronic-condition flare-ups in an alert, stable pet
  • Behavior + anxiety management planning
  • Prescription refill questions
  • "Should I take them to the emergency clinic?" triage

Book a $64.99 telehealth visit →

✗ Telehealth is NOT appropriate for

  • Active poisoning (chocolate, xylitol, lily, etc.)
  • Difficulty breathing, collapse, seizures
  • Severe bleeding or major trauma
  • Suspected bloat (GDV) in a large dog
  • Male cat unable to urinate (urethral obstruction)
  • Any rapidly worsening condition

Drive to a 24-hour emergency clinic.

Get ready before an emergency

The pet families who handle emergencies best are the ones who prepared in advance. Three things to do today:

  1. Save the poison helpline numbers in your phone right now — 1-855-764-7661 and 1-888-426-4435. You won't have time to look them up in an emergency.
  2. Identify your nearest 24-hour emergency clinic and put the address in your phone's directions app as a favorite. Some metro areas only have one open after 10 PM.
  3. Keep digital copies of veterinary records in cloud storage — if you end up at an unfamiliar clinic, the treating vet needs to know vaccinations, chronic conditions, current medications, and drug sensitivities.

Get care for your pet in Florida, New York, or Virginia

$64.99 video visit with a licensed vet — same-day prescriptions and RexVetRx delivery in the states we serve.

Browse more RexVet guides

Reviewed by Dr. Tiffany Delacruz, DVM — written for pet parents in Florida, New York, and Virginia.